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Service Provider Operations
Service Provider Operations Q & A
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The NMS missed polls, How would you preceed with troubleshooting ?
PlAwAnSaI
Jun 9, 2012
Replies
0
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344
Jun 9, 2012
PlAwAnSaI
After an incident is resolved, What should be the next step ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
371
Jun 8, 2012
PlAwAnSaI
How does problem management contribute to network availability ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
334
Jun 8, 2012
PlAwAnSaI
You was received interface down and up in 2 minutes, What should you do ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
340
Jun 8, 2012
PlAwAnSaI
What five characteristics from ITILv3 can you use to identify effective KPIs ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
324
Jun 8, 2012
PlAwAnSaI
Which of these network managers should synchronized inventory manager ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
387
Jun 8, 2012
PlAwAnSaI
What is the nature of the method used to escalate issue very serious ?
PlAwAnSaI
Jun 8, 2012
Replies
0
Views
365
Jun 8, 2012
PlAwAnSaI
What should you do to determine if it is a recurring issue according ITILv3 ?
PlAwAnSaI
Jun 7, 2012
Replies
0
Views
333
Jun 7, 2012
PlAwAnSaI
What information would you make sure to have a change document ?
PlAwAnSaI
Jun 6, 2012
Replies
0
Views
350
Jun 6, 2012
PlAwAnSaI
While looking at a syslog, should you consider it a high-priority message ?
PlAwAnSaI
Jun 6, 2012
Replies
0
Views
357
Jun 6, 2012
PlAwAnSaI
According to the ITILv3 framework, what triggers an incident ?
PlAwAnSaI
Jun 6, 2012
Replies
0
Views
349
Jun 6, 2012
PlAwAnSaI
A parameter in an SLA must meet which three criteria ?
PlAwAnSaI
Jun 6, 2012
Replies
0
Views
370
Jun 6, 2012
PlAwAnSaI
A device unreachable. What is the most probable cause of the outage ?
PlAwAnSaI
May 28, 2012
Replies
0
Views
343
May 28, 2012
PlAwAnSaI
Which of these messages has the highest numeric severity level ?
PlAwAnSaI
May 27, 2012
Replies
0
Views
343
May 27, 2012
PlAwAnSaI
How often should device configurations be backed up ?
PlAwAnSaI
May 27, 2012
Replies
0
Views
371
May 27, 2012
PlAwAnSaI
Which features will allow severity of a syslog message to be altered prior ?
PlAwAnSaI
May 25, 2012
Replies
0
Views
317
May 25, 2012
PlAwAnSaI
What command capture information would be lost when router rebooted ?
PlAwAnSaI
May 24, 2012
Replies
0
Views
379
May 24, 2012
PlAwAnSaI
Which questions should be asked to assess the validity of the claim ?
PlAwAnSaI
May 23, 2012
Replies
0
Views
313
May 23, 2012
PlAwAnSaI
Which section of network change method of procedure to reverse change ?
PlAwAnSaI
May 22, 2012
Replies
0
Views
366
May 22, 2012
PlAwAnSaI
Which factors are important information in a network change document ?
PlAwAnSaI
May 21, 2012
Replies
0
Views
341
May 21, 2012
PlAwAnSaI
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