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Which two statements about NetFlow support on Cisco IOS XR are true? (Choose two.) A. Cisco IOS XR supports NetFlow version 9 export format only. B. NetFlow version 9 is a flexible and extensible means to carry NetFlow records from a network node to a collector. C. IP flow is based on a set of...

You are working on a network outage issue and you realize that you need to make a change to the configuration. What should you do in this situation? A. Inform your supervisor about the configuration change. B. Implement the change, restore service as soon as possible, and close the ticket. C...

Which pair of mechanisms are often used together to allow dynamic routing over a secured site-to-site VPN tunnel? A. GRP + SSL B. VTI + SSL C. VRF + SSL D. GRE + IPsec E. L2TP + IPsec F. VRF + IPsec

According to the ITILv3 framework, what type of escalation occurs when the service desk is unable to resolve the incident? A. procedural B. conceptual C. functional D. hierarchical

Refer to the exhibit. Robert is sending an instant message to Mary. The message will be broken into a series of packet that will traverse all network devices. Which four options are the MAC and IP source and destination addresses that will populate these packets as they are forwarded from...

According to the ITILv3 framework, what are two types of high priority escalation processes within incident management? (Choose two.) A. functional B. procedural C. conceptual D. hierarchical E. remedial

Refer to the exhibit Which two options are the number of broadcast domains and collision domains shown in the exhibit? (Choose two.) A. 2 collision domains B. 4 collision domains C. 5 collision domains D. 8 collision domains E. 2 broadcast domains F. 4 broadcast domains G. 5 broadcast...

According to the ITILv3 framework, how would you prioritize workload when dealing with multiple high-urgency incident tickets? A. Prioritize it based on the user who reported the incident. B. Close low-impact tickets quickly to reduce workload. C. Take impact into account to adjust your...

Which type of IPv6 address does the ff00::/8 prefix denote? A. local loopback B. global unicast C. unique link local D. link local unicast E. multicast F. anycast

According to the ITILv3 framework, what information is typically reported in an NOC incident report? A. incident number, priority, incident start time, SLA, incident status B. problem number, number of successful changes C. major incident review D. network performance and capacity metrics

Which two statements about Cisco IOS XR NTP configuration are true? (Choose two.) A. A network device can obtain NTP time information in three ways: polling the NTP server, listening to NTP broadcasts, and listening to NTP multicasts. B. NTP authentication supports MD5, SHA1, or SHA2. C. Client...

According to the ITILv3 framework continual service improvement perspective, what is the most critical information that needs to be captured in the trouble ticketing system? A. customer contact information B. support engineer contact information C. closure categorization D. incident number

Currently, a Cisco IOS XR router is configured to send IP SLA probes to a network management station that is acting as the IP SLA target device. How can IP SLA measurement accuracy be improved and also provide additional statistics? A. Use ICMP echo probes instead of UDP echo probes. B...

According to the ITILv3 framework, what three criteria can you use to qualify an incident? (Choose three.) A. an introduction that is chronic in nature B. unplanned interruption to a service C. a reduction in the quality of service D. a failure of a configuration item that has not yet impacted...

With IPv6, for which purpose are router solicitation and router advertisement used? A. routing protocol updates B. routing protocol neighbor peerings C. router and prefix discovery D. Layer 3 to Layer 2 address resolution (similar to IPv4 ARP)

According to the ITILv3 framework, how is urgency defined regarding an incident, problem, or change? A. a measure of how long it will be until there is significant impact on the business B. a measure of time before a customer SLA will be in jeopardy C. a term used to identify relative...

When EIGRP is enabled on Cisco IOS XR, which EIGRP feature is on by default? A. no auto-summary B. stub routing C. unequal cost paths load-balancing D. no ip eigrp split-horizon E. eigrp authentication

According to the ITILv3 framework, what are three types of metrics to support continual service improvement and other process activities? (Choose three.) A. technology metrics B. component metrics C. firmware metrics D. harmonic metrics E. process metrics F. service metrics

If a bridge port is in the non-designated state, which two statements about spanning-tree operations on this port are true? (Choose two.) A. This port is in the Forwarding state. B. This port sends BPDUs on the attached link. C. This port has the lowest cost to the root bridge. D. This port is...

Why is it important to have a single trouble ticketing system? A. It is easy to back up the data from the single system. B. It is easy to transfer tickets back and forth between the support groups. C. It eliminates the need to learn and use multiple systems. D. It increases the total cost of...