PlAwAnSaI
Administrator
According to the ITILv3 framework, which task is a responsibility of problem management?
A. determine appropriate control action
B. detect and analyze events
C. optimize levels of service quality and availability
D. restore normal service operation as soon as possible
E. coordinate root cause analysis
A. determine appropriate control action
B. detect and analyze events
C. optimize levels of service quality and availability
D. restore normal service operation as soon as possible
E. coordinate root cause analysis