PlAwAnSaI
Administrator
According to the ITILv3 framework, which of these events is a valid reason to open a problem ticket?
A. The incident is opened as severity 3 or higher.
B. The incident is opened as high impact.
C. A device reports a fan failure.
D. There is a slow response time between escalations.
A. The incident is opened as severity 3 or higher.
B. The incident is opened as high impact.
C. A device reports a fan failure.
D. There is a slow response time between escalations.