PlAwAnSaI
Administrator
During a review of syslog messages, you notice that the backup power supply in router A is down. According to the ITILv3 framework, what would be your next step?
A. Inform your escalation contact.
B. Open a problem ticket.
C. Schedule a maintenance window.
D. Open an incident ticket.
A. Inform your escalation contact.
B. Open a problem ticket.
C. Schedule a maintenance window.
D. Open an incident ticket.